Showing posts with label cross-cultural communication. Show all posts
Showing posts with label cross-cultural communication. Show all posts

29 Mar 2016

Out of Office Reply

This month marks the four-year anniversary since I stepped foot in an ESL classroom. One day I was a teacher and then. Well, then I wasn't.

I felt sick one Friday afternoon.

So. There I was, not a teacher, but a patient. A scared, medically-illiterate newcomer patient who no one had time to teach. There was no time.

And then I was a recovering patient, in isolation at home for weeks and months, starting to walk again, trying to digest what I'd been through. Angry for what I had and had almost lost. Grateful for my life but mostly angry. Angry because the doctors had failed in their duty. Angry because the life I had known was altered forever. But mine isn't a story of loss or anger. Nor is it a story of new beginnings. It is a story of starting something fresh and different from a familiar foundation—seeing and doing from a new perspective.

When the anger fog cleared and my strength improved, I still wanted to teach, but, more than anything: I wanted to unite my students with their community. The missing link for me as an adult educator in a domestic ESL environment was that the wealth of cultural and global knowledge my students possessed and shared was locked behind the classroom door at the end of day. My students had so much to give to the community and no one was listening—or took the time to listen.

The safe, inspiring, creative space we had built together allowed so much. Confidence. Language acquisition. Skill development. Cross-cultural awareness (if you've never seen a true example of multicultural diplomacy and negotiation, just watch a group of students from 6 different countries/cultures/language groups complete a project together). I've said it before: the ESL classroom is the shiny pearl of the Great Canadian Multiculturalism Project. It is no accident.

But the Project isn't complete and that inspiring space lacking if it doesn't touch the wider community. As I write this, I think: I'm an evangelist. And that's o.k. You see, when the fog cleared, I decided to bring the stories of these gifted, brave, multi-faceted, skilled, educated "ESL students" to the community. I decided to help them speak and write their knowledge and experiences (in English, of course—I'm an ESL instructor for goodness sake!). I decided to take everything I knew and the incredibly massive amount of things I didn't know—graphic design, publishing, marketing, public relations...the list goes on—and create a new space beyond the classroom door. A space where newcomers and immigrants can say: Hey! I'm here, and this is my story, my background, my culture, my knowledge. And a space where those more established in Canada can say: Welcome! Let me tell you a bit about me, what I know, and about our community.

That awesome space is HERE! MAGAZINEand I'm proud to say that not only has my classroom door burst wide open, but the students are leading the lesson. Just as it should be.




*launched in 2013 from the impossibly beautiful city of Victoria B.C., Canada











28 Apr 2013

Improve Your Global Business English

The Fabulous Functionall Resource Review #3
One of the goals of this blog is to help you sort through the overwhelming number of language resources available to choose the materials that are right for your language learning or teaching journey. Not only is there a plethora of resources, they don't come cheap. Let this old hat do the research and save you time and money. Lord knows, we teachers need more of both! - Fiona 

for more information about my reviewing approach click here

   About 15 years ago, at one of my first teaching jobs, I was given the assignment of teaching a Brazilian businessman "Business English". I'm not sure why I was asked or what his ultimate impressions were but let's just say it was a learning experience all around. I had no business background. I was a geeky linguistics graduate. The small school where I was teaching had few "Business English" resources, all of which were outdated or extremely basic or both. At that time, there was also very little available online. My student and I cobbled our lessons together, based on his particular needs and what was essentially my ability to fake it. 

Fast forward to Improve Your Global Business English this resource would have saved my skin 15 years ago. 



Book for Review: 

Improve Your 
Global Business English

Authors: 

Fiona Talbot 

Sudakshina Bhattacharjee





In Depth Resource Review:

Author Fiona Talbot has referred to Improve Your Global Business English as an "office guide" used for "self-development". This is a good description. It is certainly well-suited to independent study and reference but this doesn't exclude it from being a great classroom resource as well. It is smart, thoughtful, practical and relevant. My four favourite things!


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The Introduction does a nice job of explaining a) who the book is for b) how to use it and c) the book's terminology and spelling (Mid-Atlantic!) philosophy. It also makes it obvious that only advanced English language learners or native speakers will be able to negotiate the book's meaning and fully engage with its content. 

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The book addresses important themes including:

  • defining global business English within your organization
  • understanding cultures, subcultures and approaches to businesses and workplaces
  • the changing face of writing in the digital age
  • common challenges in business English
  • using email efficiently
  • writing for impact
  • writing agendas, notes, and minutes of meetings
  • how to write for Twitter
  • offering or requesting support
  • using the right words to motivate
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If some of this doesn't sound like a language learning resource, you're right. It is as much a business resource for native speakers as it is a language guide for business English learners and it strikes a nice balance between the two. I think this is what makes Improve Your Global Business English so relevant and useful. It doesn't look at language in a vacuum but in the context of its purpose. 

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And rest assured, the content is well-supported with activities and review exercises that would be very adaptable to an ESL/EFL environment:
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Of course, no resource is perfect - there is a great deal of content crammed into what could have been spread over two or three volumes (which I guess also means you get your money's worth!). I sometimes found the organization odd and confusing (for example, "The purpose of this book" passage really belongs in the introduction, not in Chapter One). 

You know how I love my visual cues and I'm always all about less talk, more action, so I do feel Improve Your Global Business English is text-heavy and that may intimidate some learners and educators. I'd like to see more "check-ins", exercises, images, perhaps even some field activities (a.k.a. 'homework') for self-assessment and practice. 
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Despite these weaknesses, I wouldn't hesitate to recommend  Improve Your Global Business English to any Business English educator or learner as there is much here to draw upon and expand upon - it's a reference and guide that will be dog-eared in no time!